Would you like to kick start your career in a supportive, collaborative and innovative company? 

Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? 

Join our Business Systems Team

IT systems play a pivotal role in Softcat's success. As our business grows and evolves it is essential that we have a set of reliable, scalable yet flexible systems that can drive us forward.The Business Systems Team are responsible for the design, delivery, and management of these key business applications. In support we work in conjunction with an ever-increasing number of Vendors, Partners, and Softcat Stakeholders.

Success. The Softcat Way. 

Softcat is a £1billion+ technology solutions business and trusted partner to names like Apple, Microsoft and Adobe. Offering a growing portfolio of services including software licensing, cyber security and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career.  
 

Softcat is embarking on a multi-year Sales system replacement programme using on Microsoft Dynamics 365 Customer Engagement (CE), PROS smart CPQ and Copilot platform. As a Functional Integration Analyst you will be an integral part of the Systems Development team ensuring a high level of quality in project deliveries

The role

The successful candidate will have a key role in all systems deliveries with the chance to make a significant impact on the quality of our output. You will be responsible for ensuring seamless integration between Customer Relationship Management (CRM) systems and various enterprise applications. This role involves working closely with cross-functional teams to gather requirements, design solutions, and implement integrations that enhance the overall efficiency and effectiveness of CRM processes.

As Integration Analyst, you'll be responsible for: 

• Requirements Gathering: Collaborate with stakeholders to understand business needs and translate them into technical requirements for CRM integration
• Process Analysis - Analyse current business processes and identify areas for improvement
• Integration Specification - Specifying the target integrations — both functional and non-functional attribute
• Design and Development: Design, develop, and implement integration solutions between CRM systems and other enterprise applications
• Data Management: Ensure accurate and efficient data flow between systems, maintaining data integrity and consistency

We'd love you to have

• Experience, ERP/CRM
• Enthusiasm to learn new tools, skills and knowledge
• A pragmatic and enthusiastic attitude with a passion for testing and a keen eye for detail
• Technical Skills: Proficiency in integration tools and technologies such as APIs, middleware, and ETL processes
• Analytical Skills: Strong problem-solving abilities and attention to detail, with the capability to analyse complex business requirements and design effective integration solutions

We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply – we would love to hear from you!

Work in a way that works for you  

We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:  

• Hybrid working – 3 days in the office and 2 days working from home  
• Working flexible hours - flexing the times you start and finish during the day  
• Flexibility around school pick up and drop offs 

Working with us  

Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background.  

Join us  

To become part of the success story, please apply now.

If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence.  You can find out more about life at Softcat and our commitments to diversity and inclusion at jobs.softcat.com/jobs/our-culture/ 

Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.