Looking for a new challenge?

Do you want variety in your work, and support to realise your full potential?

The Sales Support Team at Softcat are always very hard working friendly, and we pride ourselves on working with the Account Managers to consistently deliver the best possible service to our customers, whilst maintaining an openly fun and friendly atmosphere.

Success. The Softcat Way.

It's an exciting time to be at Softcat, one of the UK's most successful technology solutions businesses. We help customers to use technology to succeed, by putting our employees first. We've reached the £1 billion+ pa revenue milestone, opened our first office outside the UK and picked up a series of industry awards. We've got even bigger plans. So, if you share our drive and ambition, get ready to achieve more from your career.

Do you want to have an impact and join a business where you can make a difference?

As an Internal Client Manager, you'll be supporting James Wylie on a 1:1 set up, helping them manage a long-standing set of established accounts and needs additional support with the demands of their account base. The role will be key in supporting James maximize GP and offer a great client experience to their accounts. You'll be assisting with the day to day running of accounts, liaising with customers and other internal departments.

This role is only open to Dublin applicants for now

As Internal Client Manager, you'll be responsible for: 

• Account management; quotations; regular customer contact; understanding strategy leading to project-based work
• Dealing with demanding customers, turning queries around quickly and accurately
• Proactively managing renewals and working with specialist teams for opportunities to upsell
• Understanding the different nuances and expectations of each customer
• Initiating and developing relationships with the vendor account management team, channel partners and distribution

What we need from you 

• An excellent communicator who is highly organised and resourceful with a strong ability to use their initiative
• An enthusiastic, can do attitude
• Ability to develop and maintain relationships – with colleagues, customers, and partners
• Proficient use of Microsoft Office applications
• A thorough understanding of Softcat's vast portfolio of products and services
• Must currently work in a sales support role

*Level offered will depend on experience*

Work in a way that works for you  

We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:  

• Hybrid working – 3 days in the office and 2 days working from home  
• Working flexible hours - flexing the times you start and finish during the day  
• Flexibility around school pick up and drop offs 

Working with us  

Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background.  

Join us  

To become part of the success story, please apply now.

If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence.  

You can find out more about life at Softcat and our commitments to diversity and inclusion at jobs.softcat.com/jobs/our-culture/