Would you like to kick start your career in a supportive, collaborative and innovative company? 

Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? 

Join our Order Management Team

The Order Management Team is responsible for overseeing the post order process once a customer order has been placed with the supplier. The team ensures accuracy, timeliness and efficiency throughout the entire order lifecycle - from supplier confirmation through delivery and invoicing. 

Success. The Softcat Way. 

Softcat is a major UK success story in technology solutions. We're a £1 billion+ pa turnover business with offices nationwide and a sterling industry reputation. We help customers to use technology to succeed, by putting our employees first. Our success is down to our people – and the platform we give them to prove their potential.
 

Drive Softcat's Success

This role sits within the Order management Team. It is varied and fast paced, giving you insight into the overall purchasing process. Working as an integral member of the team you will be responsible for liaising with our suppliers for all outstanding orders and maintaining accurate etas and invoice dates for our customers. You will also be responsible for monitoring shared team inboxes which can include both internal and external requests and queries.

As an Order Management Executive, you'll be responsible for: 

• Receipt and invoice orders using confirmations, fulfilments, and invoices from multiple suppliers
• Own and manage multiple supplier backlogs, coordinating with them to obtain etas and fulfilments
• Ensure accurate and timely information is available for our internal and external customers. 
• Collaborate both with suppliers and cross functionally throughout the business to resolve queries
• Manage multiple busy shared inboxes, prioritising workload and responding within SLA expectations 

We'd love you to have

• Strong communication skills and ability to work very well as part of a team
• Excellent organisational skills and attention to detail
• Ability to multi-task and work well under pressure
• Good working knowledge of Microsoft Outlook and Excel
• Excellent literacy and numeracy skills 

We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply – we would love to hear from you!

Work in a way that works for you  

We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:  

• Hybrid working – 3 days in the office and 2 days working from home  
• Working flexible hours - flexing the times you start and finish during the day  
• Flexibility around school pick up and drop offs 

Working with us  

Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background.  

Join us  

To become part of the success story, please apply now.

If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence.  You can find out more about life at Softcat and our commitments to diversity and inclusion at jobs.softcat.com/jobs/our-culture/ 

Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.