Would you like to kick start your career in a supportive, collaborative and innovative company? 

Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? 

Join our ITXM team.

The ITXM team is one of the fastest-growing specialist divisions within Softcat, focused on helping customers optimise, govern, and derive maximum value from their IT assets. Through ITXM, we support organisations in improving software and hardware utilisation, reducing risk, and enhancing the digital experience for employees. Our ‘people first, technology second' approach allows us to build long-term, bespoke strategies in true partnership with our customers.

Success. The Softcat Way. 

Softcat is a major UK success story in technology solutions. We're a £1 billion+ turnover business with offices nationwide and a sterling industry reputation. We help customers to use technology to succeed, by putting our employees first. Our success is down to our people – and the platform we give them to prove their potential.

Partner with the best

You would be expected to proactively work with the sales team to ensure Softcat is in the best position to develop, uncover and close new opportunities – and respond effectively to new tenders & requirements. We welcome a vocal applicant who is looking to aid our strategic discussions on the future direction of ITXM services. You should have experience within IT Asset Management,  IT Service Management or related disciplines, and be able to articulate the value of ITXM in driving efficiency, compliance, and improved digital employee experience.
Experience working with Public Sector clients and frameworks is highly desirable, as this role often involves navigating sector-specific requirements and supporting customers to achieve maximum value from their IT investments.

As an ITXM Specialist, you'll be responsible for:

• Identifying and qualifying ITAM and ITSM opportunities  opportunities within new customers, driving new business and maximising GP as well as developing existing accounts
• Developing a thorough understanding of the customer and recommending ITXM solutions to meet business goals and address technical challenges
• Working in partnership with account managers to identify and maximise the potential of existing accounts and prospects
• Building and strengthening relationships with Public Sector customers, ensuring compliance with frameworks and alignment to their unique needs
• Developing contacts within the account where appropriate
• Understanding and applying a defined sales process to maximise sales efficiency
• Helping to build and develop our strategy for ITXM

We'd love you to have

• Demonstrable experience within IT Service Management, IT Service Management, or related IT disciplines
• Experience working with Public Sector clients and an understanding of frameworks
• Appetite to learn and take on new challenges
• Proactive and highly driven
• Strong communication skills

We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply – we would love to hear from you!

Work in a way that works for you  

We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:  

• Hybrid working – 3 days in the office and 2 days working from home  
• Working flexible hours - flexing the times you start and finish during the day  
• Flexibility around school pick up and drop offs 

Working with us  

Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background.  

Join us  

To become part of the success story, please apply now.

If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence.  You can find out more about life at Softcat and our commitments to diversity and inclusion at jobs.softcat.com/jobs/our-culture/ 

Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.