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Systems Infrastructure Engineer

  • Location:
    Birmingham, Bristol, Glasgow, Leeds, Manchester, Marlow
  • Department:
  • Vacancy Type:

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Michael Charles

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Would you like to kick start your career in a supportive, collaborative and innovative company? 

Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? 


Join our IT Operations team

The IT Operations team are responsible for the network and infrastructure supporting Softcat's systems and processes; telephony and collaboration platforms; application support, managing our 3rd party support partners and the Softcat Helpdesk.


Success. The Softcat Way. 

Softcat is a £1billion+ technology solutions business and trusted partner to names like Apple, Microsoft, and Adobe. Offering a growing portfolio of services including software licensing, cyber security, and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career.


Do you want to make change happen by joining a team that never stands still?

As a Systems Infrastructure Engineer, you will be responsible for supporting the delivery and maintenance of Softcat's IT infrastructure, working closely with our Managed Service providers and internal IT teams.


As System Infrastructure Engineer, you'll be responsible for: 

  • Managing, maintaining and optimising Softcat's IT infrastructure
  • Creating and maintaining high quality technical documentation
  • Using your knowledge to identify underlying problems and suggest solutions
  • Acting as an escalation point for end user issues relating to the IT infrastructure, working to established service level agreements
  • Capturing and providing infrastructure information to IT Operations Management to assist with capacity planning
  • Performing appropriate duties as assigned by management


What we need from you 

  • Strong level of accountability and ownership
  • Experience working with collaboration platforms, e.g. Microsoft Teams and Slack
  • Awareness and understanding of Public Cloud technologies; Azure and AWS
  • Administering and maintaining Autopilot and Intune security and policies, including patch management
  • Windows Server Experience; Microsoft Windows Server 2012-2022
  • Administering and maintaining Microsoft Active Directory, Exchange Server & Microsoft 365 stack
  • Networking experience; DHCP, DNS
  • Experience maintaining backup solutions
  • Administration of Citrix environments
  • Administering VMWare and Storage platforms


Work in a way that works for you  

We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:  

  • Hybrid working – 3 days in the office and 2 days working from home  
  • Working flexible hours - flexing the times you start and finish during the day  
  • Flexibility around school pick up and drop offs 


Working with us  

Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background.  


Join us  

To become part of the success story, please apply now  

Softcat is an inclusive company where you can enjoy the career you want, without changing the person you are. We're welcoming to all and passionate about promoting greater diversity in the tech sector.   



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Fieldhouse Lane, Marlow, Buckinghamshire, United Kingdom, SL7 1LW


We offer a competitive salary and benefits package and will provide you with opportunities to grow, flourish, and achieve great things. Our benefits include:

If you have any specific questions about working for Softcat, please check the FAQ section. If you can’t find the answer you are looking for, please email us at, and we’ll get back to you when we can.