The Vendor Operations Team supports Softcat's strategic vendor partnerships by managing the day to day operational, financial, and commercial elements of vendor programmes. They ensure rebates, incentives, MDF and partner reporting are accurate and compliant. Working closely with Alliance Managers, Finance and other teams, they provide strong governance, reliable data and structured processes that enable informed decision making. As a central coordination point, the team keeps vendor processes running smoothly and ensures partnership commitments are delivered effectively at scale.

 

Success. The Softcat Way. 

Softcat is a major UK success story in technology solutions. We're a £1 billion+ pa turnover business with offices nationwide and a sterling industry reputation. We help customers to use technology to succeed, by putting our employees first. Our success is down to our people – and the platform we give them to prove their potential.  

 

Provide strategic support for seamless Vendor Success 

The successful candidate will support the Vendor Operations team by streamlining processes and implementing improvements to boost vendor programme efficiency. They'll build strong relationships across internal and external stakeholders, offering strategic guidance and applying deep operational expertise to drive continuous improvement.

 

As a Vendor Operations Associate, you'll be responsible for: 

• Supporting the Vendor Operations managers and wider Alliance team in delivering strategic and operational initiatives
• Planning and executing transformational projects to improve vendor alliance processes and drive efficiency
• Analysing and standardising internal and external vendor processes, including mapping and identifying areas for improvement
• Managing vendor MDF and rebate tracking, using data insights for reconciliation, ROI analysis, and reporting
• Monitoring partner statuses, certification gaps, and vendor year ends, providing regular analysis and stakeholder updates

 

We'd love you to have 

• Be able to provide strategic support to the VendorOperations team to enhance vendor programme efficiency
• Ability to streamline existing processes and implement new ones to drive operational improvements
• Support the growth of the Vendor Alliances team through continuous process optimisation
• Ability to build strong relationships with internal and external stakeholders at all levels
• Be able to offer strategic guidance backed by deep operational knowledge and best practices

 

We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply – we would love to hear from you!

 

Work in a way that works for you  

We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:  

• Hybrid working – 3 days in the office and 2 days working from home  
• Working flexible hours - flexing the times you start and finish during the day  
• Flexibility around school pick up and drop offs 

 

Working with us  

Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background.  

 

Join us  

To become part of the success story, please apply now.

If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence.  You can find out more about life at Softcat and our commitments to diversity and inclusion at jobs.softcat.com/jobs/our-culture/ 

 

Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.