Job title: Technical Design Manager
Matt joined us in an entry-level technology position. Since then he has progressed into a key leadership role in our technical team. We caught up with to talk about his experiences at Softcat.
How did you come to join Softcat?
There was an advert in the local paper for a ‘Junior Presales Hardware Specialist’ (snappy job title). The ad said experience of building your own computers would be of benefit. Luckily for me, I had a misspent youth raiding old PCs for components, then retrofitting them into my home computer, and ultimately building my own PCs.
What’s involved in your role now?
I lead all the people at Softcat who scope, size and design technical solutions for Softcat’s customers. This can involve anything from a single server through to entire datacentre retrofits.
What’s the best thing about your job?
It never gets boring. At a fundamental level, the technology changes so often and to such a degree that you can never stand still. In terms of my role as a leader, I have the privilege of working with some of the smartest, dedicated and most passionate technologists in our industry.
How would you describe the culture?
We enjoy what we do, and celebrate success when it arrives (sometimes with a beer or two!), but we think first. We make sure we’re customer service centric and that we think intelligently about what we’re doing. It’s a good balance.
What’s been your most rewarding experience?
One year I was invited on the end-of-year incentive trip to Vietnam and Cambodia. It was an awesome trip, especially as we helped build a library for a school not far from where we were staying.
What has Softcat helped you to achieve?
Too much to fit into this interview. A definite highlight was achieving three ‘Master Accredited Solutions Expert’ certifications through Hewlett Packard Enterprise. It turned out I was one of only four people worldwide with a Master ASE certification in compute, storage and networking.
What does success at Softcat mean to you?
To me personally it means achieving ones’ developmental goals – be that as a technologist, mentor or leader. That’s balanced with enjoying what I’m doing and going home every day with a sense of satisfaction about helping the team and our customers.
What would you say to someone thinking of joining Softcat?
Be prepared to seize the opportunity with both hands, but don’t expect it to be given it on a plate. Work extremely hard, stay focused and as a famous Softcat employee has said many, many times “stay humble”.