Check Point Engineer

Technical | Marlow or Manchester

Reports To:

Network and Security Support Team Leader

Salary:

Competitive plus excellent benefits

Softcat is one of the UK’s leading technology solutions businesses. Thanks to the success and growth of our services, we offer an increasingly broad range of tech careers. There could be a bright future for you if you’re interested in software, networking, analytics or cyber security.

Success. The Softcat way.

There’s a uniqueness to Softcat – what we do, how we do it and why we do it. That’s because we’re a technology solutions business built around our people. We give everyone the chance to step up and show how much they can achieve. We succeed when all our people succeed.

Your Role

As a Check Point Support Engineer, you’ll be working within our Networking & Security Support Team providing 2nd/3rd line technical support for our telephone support and fully managed Check Point customers. You’ll take ownership of each issue to troubleshoot and fix the problem, where appropriate working with the wider team and suppliers to ensure the customer receives an excellent service by driving each issue through to resolution.

What we need from you

  • Experienced CCSE
  • Excellent testing, troubleshooting and analytical skills to isolate problems and implement solutions
  • Extensive experience with ongoing support and configuration of Check Point applications enterprise deployments
  • Strong verbal and written communication - must be able to effectively communicate with all levels of the organisation and customers
  • Experience in the IT Support industry, preferably in a Managed Service environment

Rewards

We offer good rewards packages for all our roles. The benefits include pension scheme, 22 days’ holiday (rising to 25 after a qualifying period), a day off for your birthday, and health & dental care (after a qualifying period).

Apply now

To become part the success story, please apply now!

Softcat is an inclusive company where you can enjoy the career you want, without changing the person you are. We’re welcoming to all and passionate about promoting greater diversity in the tech sector.