Infrastructure Manager

Technical | Manchester, Bristol, Leeds, South Coast, Birmingham

Reports To:

Head of IT Operations


All Uk offices / Except London


Competitive plus benefits

Softcat is one of the UK’s leading technology solutions businesses. Thanks to the success and growth of our services, we offer an increasingly broad range of tech careers. There could be a bright future for you if you’re interested in software, networking, analytics, or cyber security.

Success. The Softcat way.

Softcat is a £1billion+ technology solutions business and trusted partner to names like Citrix, Microsoft, and VMware. Offering a growing portfolio of services including software licensing, cyber security, and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career.

Your Role

As the Infrastructure Manager, you will report to the Head of IT Operations and will be expected to drive the technology strategy for the infrastructure and network underpinning the applications and systems that we provide to our end users. You will work closely with our Managed Service providers ensuring our infrastructure is designed, maintained, and managed to ensure exceptional service is delivered to our end users, and future business requirements are met. You will be responsible for building and developing a diverse and inclusive team via capacity planning and management, to establish Softcat’s current and future infrastructure needs.

You will help to develop and maintain a strong understanding of the technologies and services deployed within Softcat while optimising and continuously improve our IT and Network infrastructure. You will be expected to manage and maintain a sizeable VDI environment that is critical to the business. We expect this individual to act as a technology evangelist and can show a passion for staying on top of technology trends, developments and vendor relationships.

What we need from you

  • Great technical knowledge of both on-premises and cloud-based IT and Network infrastructure
  • Preferably experience with a Citrix environment
  • Able to explain complex technical concepts in a non-technical term
  • Can demonstrate a strong commercial awareness with stakeholders
  • Experience leading, managing, and mentoring a team
  • Proven track record in building relationships with third party suppliers and vendors
  • Ability to present information clearly and persuasively
  • Strong stakeholder management and ability to influence at senior level


We offer a good salary and benefits package including a pension scheme, life assurance, healthcare cash plan and access to Perklife, our dedicated portal for all things perks and benefits at Softcat. It’s designed to give you the flexibility and choice to suit your lifestyle and needs - there really is something for everyone. So, whether its activity passes or technology discount vouchers you’re after, or you would prefer to buy extra holiday for yourself or add your partner or family to some of the benefits… it’s entirely up to you. We’ll even give you an extra day’s holiday on top of your usual entitlement on your birthday.

Apply now

To become part the success story, please apply below now!

Softcat is an inclusive company where you can enjoy the career you want, without changing the person you are. We’re welcoming to all and passionate about promoting greater diversity in the tech sector.