Resource Planner

Technical | Marlow or Manchester

Reports To:

Infrastructure Design Manager

Salary:

Competitive salary plus excellent benefits

This is your opportunity to join Softcat as a Resource planner, supporting Solutions Design with their workload prioritisation.

Success. The Softcat way.

Softcat is a £1billion+ technology solutions business and trusted partner to names like Apple, Microsoft and Adobe. Offering a growing portfolio of services including software licensing, cyber security and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career.

Your role

As part of the Solution Design department, you’ll be supporting members of Solutions Design to proactively allocate and organise incoming projects to the best resource, ensuring that the workload is balanced across the available team members to ensure customer SLAs are met.

Working with the Solutions Design Management team is a key part of this role, working to advise on future resource planning, upcoming vendors seen and areas of potential future value. You will also provide detailed reporting from Softcat’s workflow and business analytics tools to supplement your advice.

As a Resource Planner you will also have the opportunity to learn the technical concepts and skills used by the Solutions Design team. This will allow you not only better facilitate the allocation of projects, but the potential to step into a Solutions Design role in the future

What we need from you

  • Strong planning, organisation and administration skills
  • Excellent communication skills and ability to build rapport, with a focus on customer service
  • A desire to learn and understand information technology and the ins and outs of Solutions Design
  • Attention to detail
  • A passion for working with people and the ability to quickly build and sustain strong internal relationships
  • A pro-active approach and ability to work in a fast-paced environment
  • Ability to multi task and work well under pressure

Rewards

We offer a good salary and benefits package including a pension scheme, life assurance, healthcare cash plan and access to Perklife, our dedicated portal for all things perks and benefits at Softcat. It’s designed to give you the flexibility and choice to suit your lifestyle and needs - there really is something for everyone. So whether it’s activity passes or technology discount vouchers you’re after, or you would prefer to buy extra holiday for yourself, or add your partner or family to some of the benefits… it’s entirely up to you. We’ll even give you an extra day’s holiday on top of your usual entitlement on your birthday.

Apply now

To become part the success story, please apply now!

Softcat is an inclusive company where you can enjoy the career you want, without changing the person you are. We’re welcoming to all and passionate about promoting greater diversity in the tech sector.